A standardised workflow establishes what is being reviewed, who participates and what can legitimately be reported.
The proposed workflow is subject to governance approval before accepting formal external assessments.
Define the institution, jurisdiction, legal status and requested review type.
Record assessment limits, access, criteria, disclosure rules and any fee.
Applicant supplies an indexed narrative and dated documents against published criteria.
Check reviewer competence, impartiality, conflicts and contextual fit.
Review evidence, sample material and conduct stakeholder discussions when appropriate.
Produce an evidenced report; allow factual correction without bargaining over conclusions.
A qualified body separate from sales approves or rejects outcomes where applicable.
Publish legitimate public records, conditions, amendments and corrective action follow-up.
These pages describe a developing review methodology. QUAA is not currently accepting formal external reviews or issuing awards. Any future review would require adopted criteria, a documented scope and verified authority to conduct that specific service.
Before a case could be accepted, QUAA would identify the legal provider, awarding body where applicable, country, delivery sites, programmes and learner groups. An agreed scope would list the applicable criteria version, evidence sources, interviews or observations, exclusions and review limits. Evidence could include policies, dated records, sampled assessments, learner information and demonstrated practice.
Reviewers would need verified subject competence, relevant higher-education experience and declared conflicts. Appointments and decisions must be separated from commercial activity. A report would state evidence, strengths, concerns, limitations and recommendations; factual correction would not permit negotiation of findings. Publication would require a valid independent decision and explicit authorization.
No review service page proves that a review has occurred. An enquiry is not an application or decision. Any future complaint or appeal must follow an adopted, independent process. An absent public record is not a finding by another regulator or accreditor.
Understand the evidence your organisation would need to assemble.